Terms of service

Welcome to Shoezec! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before making any purchase.

1. Introduction

Shoeszec is operated by XUNUOFC LTD, a company registered in the United Kingdom (Company Number: NI719372) with its registered office at 54 Bloomfield Avenue, Belfast, BT5 5AD, United Kingdom. These Terms apply to all users, customers, and visitors of our website. If you do not agree with any of these Terms, please do not use our website.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website.
  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
  • Content: All content provided on our website is for general informational purposes only. We reserve the right to modify or discontinue any aspect of the website at any time without prior notice.

3. Orders and Payment

  • Placing Orders: By placing an order on our website, you agree to provide accurate and complete information. Your order constitutes an offer to purchase our products, subject to these Terms.
  • Payment: We accept various payment methods. Payment must be received in full at the time of order placement. Prices are quoted in GBP unless otherwise stated.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review your order details and contact us if any corrections are needed.

4. Shipping and Delivery

Our shipping policies are designed to ensure transparency and a smooth delivery process. For detailed shipping information, please refer to our Shipping Policy page. In summary:

  • Shipping Origin: 54 Bloomfield Avenue, Belfast, BT5 5AD, United Kingdom.
  • Order Cut-Off Time: Orders placed before 2:00 PM GMT are processed on the same business day.
  • Delivery Estimates:
    • United Kingdom: Free shipping with 1–2 business days handling, 5–7 business days transit, and a total delivery time of 6–9 business days.
    • International: Free shipping with 1–3 business days handling, 6–8 business days transit, and a total delivery time of 7–11 business days.
  • Carriers: UK orders are shipped via Royal Mail and FedEx; international orders via UPS, USPS, or FedEx.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our Return and Refund Policy for detailed information on how to return items, eligibility criteria, and refund processing. In summary:

  • Return Period: 30 days from the date of delivery.
  • Refund Processing: Refunds are processed within 7 business days once returns are received and inspected.
  • Conditions: Items must be unused, in their original packaging, and include all accessories unless specified otherwise.

6. Intellectual Property

All content, trademarks, logos, and other intellectual property on our website are the property of Shoezec or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. User Conduct

When using our website, you agree to:

  • Provide accurate information.
  • Refrain from misusing our website or engaging in any fraudulent or unlawful activities.
  • Not interfere with the proper functioning of our website or compromise its security.

8. Disclaimer of Warranties and Limitation of Liability

  • Disclaimer: Our website and its content are provided “as is” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content.
  • Limitation of Liability: To the maximum extent permitted by law, Shoezec and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website. Our total liability for any claim shall not exceed the amount paid by you for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Shoezec, XUNUOFC LTD, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

10. Termination

We reserve the right to suspend or terminate your access to our website, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests. Upon termination, all provisions of these Terms that by their nature should survive will continue to apply.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with English law. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the English courts. Where applicable, parties may seek mediation as a voluntary step before proceeding to litigation.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Business Name: Shoezec
Company Name: XUNUOFC LTD
Address: 54 Bloomfield Avenue, Belfast, BT5 5AD, United Kingdom
Phone: +44 7307348859
Email: support@shoezec.co.uk
Business Hours: Monday – Friday: 08:00 AM – 05:00 PM

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Shoeszec for your footwear needs. Enjoy your shopping experience!