Payment Policy
Welcome to our Payment Policy page. At Shoezec, we strive to ensure that your shopping experience is seamless, secure, and transparent. Below, you will find details about the payment methods we accept, the order placement process, and how we protect your payment information.
Payment Methods
We accept payments through trusted and secure platforms, including:
- Shopify Payments: Accepts major credit and debit cards.
- Shop Pay: A fast, secure checkout option for registered users.
- Klarna: Offers flexible payment solutions such as pay later or installment plans.
How to Place an Order
When you shop with Shoezec, placing an order is simple and secure. Follow these steps:
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Browse & Select:
- Explore our range of footwear and accessories.
- Add your chosen items to your shopping cart.
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Review Your Cart:
- Check your selected items and quantities.
- Apply any promotional codes or discounts if available.
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Proceed to Checkout:
- Enter your shipping details and choose your preferred shipping method.
- Review your order summary to ensure accuracy.
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Choose Your Payment Method:
- Select from Shopify Payments, Shop Pay, or Klarna.
- Enter your payment details securely on our checkout page.
- Complete Your Order:
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- Confirm your order details.
- Submit your order. You will receive an order confirmation via email, which includes a summary of your purchase and a secure receipt.
Payment Information Security
Your security is our top priority. We take the following measures to protect your payment information:
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Secure Transactions:
- Our checkout process is powered by Shopify, a trusted e-commerce platform known for its high security standards.
- All payment transactions are processed over secure, encrypted connections (SSL) to ensure your sensitive information is protected.
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Compliance:
- We comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements, which means your payment data is handled in a safe and regulated environment.
- Data Handling:
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- We do not store your credit/debit card information on our servers. Payment details are handled exclusively by our secure payment processors.
- Shop Pay and Klarna provide additional layers of security and fraud protection to further safeguard your transactions.
Additional Information
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Order Confirmation:
After you place an order, you will receive an email confirmation. Please review this email to ensure all details are correct. If you notice any discrepancies, contact our customer support immediately. -
Payment Issues:
If you encounter any issues during the payment process or have questions about payment methods, please reach out to our support team for assistance. -
Refunds & Cancellations:
For information on returns, refunds, or cancellations, please refer to our Return and Refund Policy.
Customer Support
If you have any questions or require further assistance regarding payments, please contact us:
- Email: support@shoezec.co.uk
- Phone: +44 7307348859
- Business Hours: Monday – Friday: 08:00 AM – 05:00 PM
At Shoezec, we are committed to providing you with a secure, efficient, and transparent payment experience. Thank you for choosing us for your footwear needs. Enjoy your shopping experience!